The buyer has a withdrawal period of 30 clear days from the delivery of his order which will be reimbursed against return of the products delivered. The buyer must return the goods in their original condition and packaging. Any return of merchandise requires: A return number which can be obtained free of charge via the CONTACTS page of our website by contacting one of our customer advisers. The return of goods is carried out at the expense and risk of the buyer (you are therefore advised to declare the value of the goods and to take out insurance covering these risks). However, the right of withdrawal cannot be exercised for the following reasons
• products for the supply of goods made to customer specifications or clearly personalized, such as in particular parts assembled at the buyer's request or specific inscriptions on the products.
• Perishable products with an expiration date. In all cases, no right of withdrawal is possible when the Product has been used by the buyer.